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ETSOS Round-up

27th April 2015

You’ll probably have seen a fair bit of ETSOS in recent weeks as we’ve really pushed on on several fronts, not just promoting our own solutions and particular pet projects but spreading expert knowledge and industry comment on a wide variety of conveyancing and practice-related issues. So first of all, we’d like to say a big thank you to all our contributors in being so willing to share their thoughts and advice. Stand up, Mike Porter, Legal Mentors; David Kempster, Legal Eye; Dez Derry, mmadigital: Victor Olowe, Winzest Consulting; and Howard Cooper, Creating MoRE.  And similar thanks also to everyone who has attended our regional business development seminars since the turn of the year. If you were there in Manchester, Birmingham, London, Bristol, or Oxford, we hope you found it an informative and enjoyable event.

Talking of pet projects, this quarter has seen us focus on the challenges posed to conveyancing teams by the need for better, brighter business development. The profession seems to get upbraided on a fairly regular basis for its poor performance when it comes to enquiry handling and client management, so we tried to help with a direct mail campaign around our QRS tool. There’s more on this below but we were really delighted by the positive response to the awareness initiative. Might be just coincidence but quotations put through QRS rose to a new record high in March….

Oops, nearly forgot, this Spring has also witnessed a very important milestone for ETSOS – yes, we celebrated our 5th birthday in February and as you can read below, we had plenty of other good news to share.

The client and experts view...

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System Maintenance

Please be aware that we are performing some system maintenance this weekend. We don’t anticipate that this will result in any downtime of our services, but we apologise if it does cause any inconvenience

Government Confirms New Regulations and Qualifications for Estate Agents Will Happen

The government has accepted the proposals of the Regulation of Property Agents (RoPA) with wide-spread consequences for estate and letting agents.

The proposals reach right into the heart of the industry to affect regulation, training and licensing.



Fears of Tougher Regulations and Unjust Costs Mount Ahead of Government Announcement

Estate Agents are waiting for the big reveal on Monday after Lord Best has admitted some firms could close when the regulation of property agents (ROPA) makes its recommendations to the Government early next week.

Lord Best, the chair of ROPA, has already outlined the working group’s desire for more regulation.


[NEWSFLASH] Agent Charged DOUBLE Over AML Registration Mistake

Property Industry Eye (PIE) has highlighted the case of an estate agent who has fallen foul of HMRC and been charged double.

On 4th April, with plenty of time to spare, Hayman-Joyce renewed their annual HMRC registration. They paid the fee and thought they’d ticked all the boxes.


Compliance in a Box: The Natural Remedy for Your AML Headache

Estate agents around the country are realising that the new 5th AML Directive goes deep. There’s a lot of work involved in becoming compliant. And the penalties for non-compliance, either deliberately or through confusion, are severe. (more…)

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