Free trial Sign-up

Please leave your name and email and we'll be in contact shortly.



Contact Number


Please complete the sum:        
21 + 4 =

Strategic Development & Regulation

20th August 2013

So how’s the pick-up in the housing market for you? If I tell you that I think competition is going to get even hotter than it was in the lean years, do you feel exhausted or say ‘bring it on’?

Conveyancing is a highly commoditisable legal service and some providers are delivering at volume, but the market is still massively fragmented. Experience in other sectors would indicate that we should expect significant consolidation. And with more money coming in as the economy takes its faltering steps to recovery, funds for growth will become available to drive that faster.

Commoditisation is not the end of professionalism – far from it – it is an inevitable part of modern business. It means we can deliver services in ways, to the standard and at a price consumers expect.

Achieving high standards and attractive prices in such a competitive market means making sure that each aspect of our operations is optimised. What’s overlooked, because for so long we in the legal sector have had no choice, is the role that different regulatory approaches could play in supporting us as we innovate to meet consumer needs better.

Many lawyers are not aware that they can shop around for regulation following the Legal Services Act 2007. And in fact there are some obstacles to a truly ‘free market’ in regulation that I hope the government’s new review will sweep away.

That should not stop us thinking not only about which workflow systems to use and how to streamline risk management, but also whether a different regulator might suit our business better. Do you need a generalist like the SRA because you provide a wide variety of legal services or the specialist CLC, with clearer rules and with experience of helping the regulated community innovate while providing high standards of consumer protection? Which approach to regulation could better support (strange idea perhaps, I know) your business model?

I’m not giving you the answer. That will depend on all sorts of issues that are unique to your business. My advice is simply to exercise your right to shop around and look for a regulator that enables your business to flourish.


Jonathan Gulliford

Freelance Consultant


The client and experts view...

  • thumb1
Latest newsspeech Bubble

Is a passport enough for AML? Blog 1

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation to ensure that they understand who their customer is, and why they are involved in the transaction. (more…)

What to do with a refer result?

You’ve done your AML check and you’ve not got a pass… and you’re not sure what to do next.

Don’t panic! (more…)

Land Registry Suspension of Service 16/17th June

Land Registry have advised they will be suspending access to their services for the weekend of the 16th and 17th June. (more…)

TPO report highlights CPR risk for estate agents

Failure to comply with the Consumer Protection from Unfair Trading Regulations cost non-compliant agents £1.4m in 2017 according to The Property Ombudsman’s 2017 report. (more…)

Changes to The Coal Authority CON29M Report

From Friday 1st June 2018 The Coal Authority Con29M report will no loner include information relating to brine extraction.  (more…)

newsletter sign-up

Sign up for our e-newsletter

Email Address

trial sign-up

Click the Apply button opposite to use our software on a trial basis...

  • etsosnews

  • etsosnews

  • Linkedin Twitter Facebook
    This site uses cookies. Find out more about this site’s cookies.