Free trial Sign-up

Please leave your name and email and we'll be in contact shortly.



Contact Number


Please complete the sum:        
36 + 8 =

What is Right to Rent?

Right to Rent requires the landlord to check that any person over the age of 18 is legally entitled to live or remain in the UK. It is important that this check is done on all ingoing tenants over the age of 18, not just those who you suspect of remaining illegally.

If you are the managing agent, and so responsible for the tenants entering the property, then you will be expected to make the checks on your landlord’s behalf. Similarly if you offer a Finder’s Service, you as the agent will be responsible for undertaking the Right to Rent check.

How do I carry out checks?

First, check if the property is used as the tenant’s only or main home. A property would usually be a tenant’s only or main home if;

  • they live there most of the time
  • they keep most of their belongings there
  • their partner or children live with them
  • they’re registered to vote at the property
  • they’re registered with the doctor using that address

You need to see original documents that confirm the tenant is legally entitled to live or remain in the UK. This check must be done in person. You must be satisfied that the documents are genuine and that they belong to the tenant. You must make and keep copies of the documents and ensure a record of when you made the check is retained. You must retain these copies whilst they are a tenant and for one year thereafter.

UK National vs Foreign National

If the person is a UK national or holds an EU passport then they automatically have the Right to Rent in this country. If they do not then you will need further evidence such as;

  • Passport or travel document endorsed with unlimited leave
  • UK immigration status document endorsed with unlimited leave
  • Non-EEA national residence card

A full list of acceptable documentation is available here.

What to look out for

When looking at the documentation you need to check;

  • that the documents are originals and belong to the tenant
  • that the dates for the tenant’s right to stay in the UK haven’t expired
  • that the photos on the documents are of the tenant
  • that the dates of birth are the same in all documents (and are believable)
  • that the documents aren’t too damaged or don’t look like they’ve been changed
  • if any names are different on documents, there are supporting documents to show why, e.g. marriage certificate or divorce decree
  • if the tenant is arranging their tenancy from overseas, you must see their original documents before they move in to the property.
  • It may be that the tenants documents are with the home office in which can you can use confirm with them using the details provided here

compliance in a boxCompliance in a Box

Our Compliance in a Box system allows you to;

  • verify the validity of any ID
  • check whether you need further evidence such as a visa or biometric residency permit
  • confirm whether this supporting documentation is genuine
  • store checks and copies of all documents that are checked with a time stamped audit trail

There is a detailed guide which has been produced by the government on checking documents here.

The link to the full government website on Right to Rent is here.

Register for more information



We greatly appreciate the efficient service ETSOS provides. We know that the time between placing an order and receiving the EPC and floor plans will be minimal, and that if there is any kind of query it will be dealt with usually within the hour. Keep up the good work.   Kyle Blue – PF&K

The client and experts view...

  • thumb1
Latest newsspeech Bubble

Crack down on AML with “Flag it Up”

The government have moved to crack down on Money Laundering in the UK with a new campaign focusing on the accountancy, legal and property sectors. (more…)

How to write your AML risk assessment

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to ensure that they understand who their customer is, and why they are involved in the transaction. (more…)

Fines for failure to identify beneficial owners

Agents are falling foul of money laundering regulations by not having a process in place to identify third party ownership and beneficial owners. (more…)

NEWSFLASH: Funding doubles for industry regulator

The government have announced a significant funding increase for property industry regulator the National Trading Standards Estate Agency Team (NTSEAT).

There has long been criticism of a lack of resource in the team whose responsibility it is to police and enforce various regulations estate agents are governed by; including the Estate Agents Act 1979 and the Consumer Protection from Unfair Trading Regulations 2008 (CPRs). (more…)

£22.5k fine for estate agent…

A recent news story highlights the risks posed by the Consumer Protection from Unfair Trading Regulations, otherwise known as CPRs. (more…)

newsletter sign-up

Sign up for our e-newsletter

Email Address

trial sign-up

Click the Apply button opposite to use our software on a trial basis...

  • etsosnews

  • etsosnews

  • Linkedin Twitter Facebook
    This site uses cookies. Find out more about this site’s cookies.