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Quill-ETSOS integrated conveyancing solution drives up standards and boosts profitability

8th January 2015

Quill Pinpoint has partnered with ETSOS to fully integrate the ETSOS online conveyancing platform into its award-winning Interactive practice management and legal accounts software.  Now, through a single interface, conveyancing specialists can request an unlimited number of searches and reports as an integral part of matter progress, and automatically save against case files for end-to-end audit trail purposes.

Other facilities include conveyancing quotes and pricing, available on demand for enquirers and agents, with subsequent case tracking for instructed cases.  As with searches and reports, these details are automatically captured and stored in Interactive.quill

Covering everything from local authority and Land Registry searches to environmental and planning reports, the Quill-ETSOS alliance will give conveyancers convenient, instant access to a user-friendly portal for essential residential and commercial property documentation and associated finances.

Phil Natusch, Managing Director of ETSOS, comments: “Using integrated applications is a much more organised way of working because it brings all the tools which conveyancers need together under the same umbrella.  With ETSOS transactions performed straight from Interactive, clients can save time.  In fee earning terms, time is money, so there are financial gains to be made.

“Just as important, firms can improve accuracy thereby providing better service levels to end clients.  That’s always a good thing as not only does it enable them to attain recognised quality marks, such as the Conveyancing Quality Scheme and Lexcel, it’s more likely that customers will come back time and time again with repeat business because they’re assured of quality service delivery”.

Quill’s Managing Director, Julian Bryan, adds: “ETSOS is effectively a search supermarket whereby users can perform an extensive range of land and property searches, as well as purchase reports and manage monies throughout conveyances.

“Our integration initiative will help practices to drive up client care standards because of the efficiencies introduced.  There’s no switching windows, cross-referencing multiple screens or rekeying information from one system into another, which is typical practice for firms running disparate packages.  Also, centralised matter filing of all documentation relating to the conveyance in question makes it easier to monitor case progress and perform file reviews which are essential requirements of quality scheme providers”.

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