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Platform Enhancements – Turnaround Times and Quick Quotes

2nd November 2010

We are pleased to announce two enhancements designed to put the search information you need at your fingertips:

1) By using the new Quick Quote screen you can get a property specific quote within seconds.

2) Turnaround times are now available simply by clicking on the Information icon next to the product name.

We have a lot of queries relating to how long various searches are likely to take, so wanted to make the information freely available. It is shown in the following format:

Official: Lancaster City Council
Fastest = 0d 9h 50m
Average = 1d 4h 29m
90% returned within = 2d 0h 24m

Over the last 2 weeks the best performing Local Authority was Manchester City Council with a fastest turnaround of less than 5 hours.

We are always looking to improve our service, so if you would like us to add any providers or products to the system, please do let us know.

The client and experts view...

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