Free trial Sign-up

Please leave your name and email and we'll be in contact shortly.



Contact Number


Please complete the sum:        
42 + 2 =

Graph conversion rates and more with QRS

23rd April 2014

In response to the growing use of our Quotation & Referral System, ETSOS are delighted to announce the latest update to the software.

In keeping with our commitment to responding to user feedback, the latest development, offers users the ability to view conversion rates of quotes, broken down by office or users, how long matters take to convert from enquiry to instruction, and provides a detailed breakdown of reasons for non-conversion.

Graph 5With usage tripling in the last 9 months, the update demonstrates our continued commitment to engage with users and bring new innovations that add value to firms. The latest update enables firms to look at their enquiry handling process with a more critical eye and pinpoint where potential breakdowns are occurring.

The free to use QRS, helps firms deal with incoming enquiries, not only a critical part of any new business process, but also a requirement of firms outlined by the Law Society’s Conveyancing Quality Scheme¹. It can also be embedded onto a firm’s website to capture interest generated by your web/social media presence and can be rolled out to partner referrers to better enable them to provide bespoke and personalised conveyancing quotations, on your behalf. The capture and documenting of all such enquiries ensures an efficient follow-up can be undertaken and improve conversion rates.

For more information about how QRS could benefit your business, please have a look at our website, or contact David Opie (davidopie@etsos.co.uk) for more information on 01524 220001.



¹CQS Core Practice Management Standards 5.1: Practices will document how client enquiries in relation to possible new instructions are handled, with particular reference to:
a) Telephone enquiries
b) Clients who enquire in person in the reception area, including confidentiality
c) Enquiries by correspondence and e-mail

The client and experts view...

  • thumb1
Latest newsspeech Bubble

What to do with a refer result?

You’ve done your AML check and you’ve not got a pass… and you’re not sure what to do next.

Don’t panic! (more…)

Land Registry Suspension of Service 16/17th June

Land Registry have advised they will be suspending access to their services for the weekend of the 16th and 17th June. (more…)

TPO report highlights CPR risk for estate agents

Failure to comply with the Consumer Protection from Unfair Trading Regulations cost non-compliant agents £1.4m in 2017 according to The Property Ombudsman’s 2017 report. (more…)

Changes to The Coal Authority CON29M Report

From Friday 1st June 2018 The Coal Authority Con29M report will no loner include information relating to brine extraction.  (more…)

60 seconds with… Ben Robinson, Director of Agency Services

In the first of our “60 seconds with…” series we put Director of Agency Services Ben Robinson in the spotlight… (more…)

newsletter sign-up

Sign up for our e-newsletter

Email Address

trial sign-up

Click the Apply button opposite to use our software on a trial basis...

  • etsosnews

  • etsosnews

  • Linkedin Twitter Facebook
    This site uses cookies. Find out more about this site’s cookies.