X
etsos

Free trial Sign-up

Please leave your name and email and we'll be in contact shortly.

Name

Company

Contact Number

Email

Please complete the sum:        
1 + 5 =

Graph conversion rates and more with QRS

23rd April 2014

In response to the growing use of our Quotation & Referral System, ETSOS are delighted to announce the latest update to the software.

In keeping with our commitment to responding to user feedback, the latest development, offers users the ability to view conversion rates of quotes, broken down by office or users, how long matters take to convert from enquiry to instruction, and provides a detailed breakdown of reasons for non-conversion.

Graph 5With usage tripling in the last 9 months, the update demonstrates our continued commitment to engage with users and bring new innovations that add value to firms. The latest update enables firms to look at their enquiry handling process with a more critical eye and pinpoint where potential breakdowns are occurring.

The free to use QRS, helps firms deal with incoming enquiries, not only a critical part of any new business process, but also a requirement of firms outlined by the Law Society’s Conveyancing Quality Scheme¹. It can also be embedded onto a firm’s website to capture interest generated by your web/social media presence and can be rolled out to partner referrers to better enable them to provide bespoke and personalised conveyancing quotations, on your behalf. The capture and documenting of all such enquiries ensures an efficient follow-up can be undertaken and improve conversion rates.

For more information about how QRS could benefit your business, please have a look at our website, or contact David Opie (davidopie@etsos.co.uk) for more information on 01524 220001.

 

 

¹CQS Core Practice Management Standards 5.1: Practices will document how client enquiries in relation to possible new instructions are handled, with particular reference to:
a) Telephone enquiries
b) Clients who enquire in person in the reception area, including confidentiality
c) Enquiries by correspondence and e-mail

The client and experts view...

  • thumb1
Latest newsspeech Bubble

1/2 Day AML/CPR Courses for Estate Agents

Helping you stay the right side of regulation

Landmark and Michael Stephen Day of Integra Property Services host a 1/2 day training course on 27th & 28th March in Manchester and Milton Keynes. Landmark are offering an 18% discount on the standard course fee. CLICK HERE to book your ticket(s). (more…)

Blog 3: Implementing your risk assessment

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to ensure that they understand who their customer is, and why they are involved in the transaction. (more…)

Blog 2: What are HMRC Looking for?

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to ensure that they understand who their customer is, and why they are involved in the transaction. (more…)

Blog 1: What is the risk?

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to ensure that they understand who their customer is, and why they are involved in the transaction. (more…)

Case Study: Noise issue could cost agent £9000

Our latest case study come from a recent news item to have hit the industry and national press.

A disgruntled tenant is claiming £9,000 in damages from an agent and landlord who, in his litigation, he claims rented him a flat with an excessive noise issue. (more…)

divider
newsletter sign-up

Sign up for our e-newsletter

Name
Company
Email Address
trialTop

trial sign-up

Click the Apply button opposite to use our software on a trial basis...

trialBottom
  • etsosnews

  • etsosnews

  • Linkedin Twitter Facebook
    This site uses cookies. Find out more about this site’s cookies.