X
etsos

Free trial Sign-up

Please leave your name and email and we'll be in contact shortly.

Name

Company

Contact Number

Email

Please complete the sum:        
49 + 6 =

Go Mobile

22nd February 2015

With the New Year, comes new plans, big ideas and thoughts of the future. Our third guest blog comes from fast growing digital marketing agency, mmadigital who talk us through what you as a law firm should be resolving to do this year. 

Digital marketing is set to grow even larger in 2015, with online advertising spend predicted to outstrip traditional for the first time. This is the opportunity for conveyancers to review your presence in the online world.

Perhaps you think it’s not a major concern for your specialism, but it’s more important than ever. The latest statistics from Google (November 2014) showed that conveyancing queries grew by 13% in quarter 3 (2014), with a 34% increase via mobile.

A recent survey by Veyo showed that people would be willing to pay more for a faster conveyancing experience. Other key findings were that 29% of the 2,002 respondents felt out of touch during the process and significantly 42% of respondents are not sure or unlikely to reuse their conveyancer/solicitor.

These findings and statistics are clear indications that solicitors (consumers’ main go-to for conveyancing) must invest in their customer experience online and through communications tools.

If you want to be in with a chance of winning business from the mobile online customer, you must make sure that the user experience on your website is responsive and therefore effective across all platforms, including tablet and mobile. The digital user experience should be given as much thought and importance as face-to-face interactions, if not more, as this is where first impressions really are make or break. Today’s client is a multi-tasking, smartphone using, instantaneous digital creature who wants the information or the answer now. Having a useful, fast-loading website, optimizing your potential leads through SEO and PPC, and keeping in touch, whether that be through text, email, instant messaging or even social media, will help solicitors to win the business in the first place and retain it, or be recommended to other customers.

The future of business is online and it’s mobile. Be part of it.

mmadigital is the digital marketing agency for the legal sector and we can make your journey from digital novice to optimum online presence simple. Give us a call to chat about what we can do for you.

 

ETSOS provide a FREE business development tool to help firms collaborate more closely with referrers (estate agents, IFA’s), capture more new business opportunities, and convert more opportunities into new instructions. CLICK HERE TO FIND OUT MORE

 

Save

The client and experts view...

  • thumb1
Latest newsspeech Bubble

NEWSFLASH: Funding doubles for industry regulator

The government have announced a significant funding increase for property industry regulator the National Trading Standards Estate Agency Team (NTSEAT).

There has long been criticism of a lack of resource in the team whose responsibility it is to police and enforce various regulations estate agents are governed by; including the Estate Agents Act 1979 and the Consumer Protection from Unfair Trading Regulations 2008 (CPRs). (more…)

£22.5k fine for estate agent…

A recent news story highlights the risks posed by the Consumer Protection from Unfair Trading Regulations, otherwise known as CPRs. (more…)

CPRs; the opportunity

In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what the practical implementation of compliance involves. (more…)

CPRs; the practicalities

In our previous blog, we looked at the definitions outlined by the CPRs. In this blog we’ll look at the practical application of CPRs, the sorts of scenarios that come up day in day out and what lessons we can learn from any enforcement action taken. (more…)

CPRs; the implications

In 2014 The Properties Misdescriptions Act was repealed and replaced with the Consumer Protection from Unfair Trading Regulations, otherwise known as CPRs.

The main change was a shift in focus away from caveat emptor, or buyer beware, to greater transparency for those involved in the purchasing or renting of property where agents are historically famous for flowery language and an economic use of the truth! (more…)

divider
newsletter sign-up

Sign up for our e-newsletter

Name
Company
Email Address
trialTop

trial sign-up

Click the Apply button opposite to use our software on a trial basis...

trialBottom
  • etsosnews

  • etsosnews

  • Linkedin Twitter Facebook
    This site uses cookies. Find out more about this site’s cookies.