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ETSOS are sponsoring this years ESTA awards!

This fantastic annual event rewards only the best Agents with votes being cast by individual clients it is a true reflection on customer service

 

How does ETSOS rate with our clients?

In a recent, independent customer survey ETSOS received a 96% customer service rating from current clients with some fantastic comments made, a selection of which are included below:

“We have a great working relationship with ETSOS, they are always helpful and very efficient.” Barbara Nelson (Arnold Greenwood Estate Agents)

“ETSOS have been extremely helpful with any queries/questions we have had to take to them during the course of our working relationship.”

When we request an EPC be undertaken ETSOS always respond and usually complete within a couple of days.” Sue Stretch (Fisher Wrathall Lettings)

Steve Morris provides a very efficient service. All your office staff have been friendly and approachable with any queries we have had.”

“Very very good. The only reason for the weaker mark in the penultimate question is more a failing of ours to fully employ the system.

“A well run and professional business with high levels of customer service , including to ‘B2B’ clients and our residential clients” David Corrie

An absolute pleasure to deal with, one of the best companies we deal with in terms of customer service and would happily recommend to anyone!

“I have worked with ETSOS for a few years now and have always found them very helpful. They are also very keen to promote new ideas.”

Great and very efficient service.”

“They are always been proactive when talking to us about new products/services and prices. The friendly and knowledgeable staff are a extremely helpful.

These guys are innovative and back this up with great customer service and communication.” David Robinson, Cumbrian Properties

“The staff are extremely knowledgeable and helpful”

Good communication, good information provision.

“We have used ETSOS for several years now and find their service most efficient and would recommend them to any potential clients.

“ETSOS are an absolute joy to work with.They are one of our most valuable major strategic partnerships. Thank you Ben and Richard

“ETSOS has always delivered a diligent, friendly service, with prompt turnaround of instructions, a criterion vital to our business.







 

The service, support, turn around times and state of the art ordering system available to us through ETSOS has made the decision about who to use for the production of our Energy Performance Certificates a one horse race. I recommend them unreservedly.  Nick Elgey – Cumberland Estate Agents

The client and experts view...

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A recent news story highlights the risks posed by the Consumer Protection from Unfair Trading Regulations, otherwise known as CPRs. (more…)

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