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Background

ETSOS started like so many young, dynamic businesses – by seeing a gap in the market and going for it. The idea of aggregating searches, environmental reports and useful add-ons such as title insurance from a broad range of providers into one simple to use ordering platform, allowing for easy comparison, purchase and tracking, backed up by a team of friendly, knowledgeable and responsive account managers, well, it seemed like the classic ‘no brainer’. However, it took a huge amount of time, effort, money and know-how to translate the idea into a fully functioning reality and indeed, system refinement and improvement is an on-going process. Client feedback is actively encouraged and so many of the good ideas that have found their way into the platform owe their inclusion to the enthusiastic involvement of the ETSOS client base.

As soon as ETSOS launched in February 2010, it gained immediate traction as conveyancers recognised that a genuine gap had indeed been filled. Search volumes have increased every quarter, as have individual user numbers, and this growth has fuelled developments in other areas: the supply of an extended range of ancillary services to estate agents and the development of an award-winning Quotation & Referral System for both conveyancers and agents.

ETSOS quotation and referral system is helping us increase our revenue whilst cutting admin time, ultimately it is making us more profitable!   David Robinson – Partner, Cumbrian Properties

The client and experts view...

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Latest newsspeech Bubble

Crack down on AML with “Flag it Up”

The government have moved to crack down on Money Laundering in the UK with a new campaign focusing on the accountancy, legal and property sectors. (more…)

How to write your AML risk assessment

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to ensure that they understand who their customer is, and why they are involved in the transaction. (more…)

Fines for failure to identify beneficial owners

Agents are falling foul of money laundering regulations by not having a process in place to identify third party ownership and beneficial owners. (more…)

NEWSFLASH: Funding doubles for industry regulator

The government have announced a significant funding increase for property industry regulator the National Trading Standards Estate Agency Team (NTSEAT).

There has long been criticism of a lack of resource in the team whose responsibility it is to police and enforce various regulations estate agents are governed by; including the Estate Agents Act 1979 and the Consumer Protection from Unfair Trading Regulations 2008 (CPRs). (more…)

£22.5k fine for estate agent…

A recent news story highlights the risks posed by the Consumer Protection from Unfair Trading Regulations, otherwise known as CPRs. (more…)

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