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  • saving you time
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  • compliance
  • saving you money

About Us

ETSOS was launched in 2010 as the country’s first conveyancing ‘search supermarket’, aiming to redefine search provision to the country’s law firms and set new standards for product choice and customer care. Just don’t mistake the youth of the company for a lack of experience as the four principals – Phil Natusch, Jenny Natusch, Joe Morris and Sean Ward-Clayton – have notched up an impressive 70 years between them in the property services market.

In 2012, ETSOS won the best Outsourced Services category in the Propertydrum B2B awards and is regularly asked to speak at and participate in conferences, forums and networking events in recognition of our distinctive voice and dedicated approach to the market and the profession.

Our philosophy has been the same from day one – to provide tools and services that make our clients’ lives easier and their businesses stronger and more profitable. Are we succeeding? In our most recent customer satisfaction survey, 100% of respondents said that they would recommend us to others, which we took as a big hint that we’re certainly doing something right.

But the past is past and for all the industry firsts, for all the reshaping of the market, you are still only ever as good as your last search, your last customer care call, your last IT innovation. So there’s no sitting on laurels,  no puffing of chests, just more of the ETSOS way, every day. We’ll let you know how we get on at the next satisfaction survey!

The service, support, turn around times and state of the art ordering system available to us through ETSOS has made the decision about who to use for the production of our Energy Performance Certificates a one horse race. I recommend them unreservedly.  Nick Elgey – Cumberland Estate Agents

The client and experts view...

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Latest newsspeech Bubble

Is the “Selfie” compliant?

HMRC have recently written to estate agents to provide clarification on the “selfie” method of undertaking Customer Due Diligence (CDD). (more…)

Clarification on VAT charges on searches

ETSOS charge VAT at the standard rate on all searches except for the following: (more…)

What do ID documents tell us?

Customer Due Diligence (CDD), which forms part of Know Your Customer or KYC, is an important tool in the estate agent’s armoury when it comes to fulfilling their obligations under the Money Laundering Regulations. (more…)

Vote for your favourite supplier at EA Masters

We value our customer feedback and are proud of having achieved industry recognised awards for our products and services.

We have now been recognised by EA Masters in their Supplier Directory and we’re asking our clients to please vote for us in the Best Supplier category. (more…)

National 1/2 Day AML Seminars for Estate Agents

Landmark in conjunction with agency compliance specialists Compliance Matters bring you a series of joint seminars to discuss the changes to the Money Laundering Regulations implemented in June 2017.  (more…)

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