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  • advanced technolgy
  • saving you time
  • saving you money
  • compliance

About Us

ETSOS was launched in 2010 as the country’s first conveyancing ‘search supermarket’, aiming to redefine search provision to the country’s law firms and set new standards for product choice and customer care. Just don’t mistake the youth of the company for a lack of experience as the four principals – Phil Natusch, Jenny Natusch, Joe Morris and Sean Ward-Clayton – have notched up an impressive 70 years between them in the property services market.

In 2012, ETSOS won the best Outsourced Services category in the Propertydrum B2B awards and is regularly asked to speak at and participate in conferences, forums and networking events in recognition of our distinctive voice and dedicated approach to the market and the profession.

Our philosophy has been the same from day one – to provide tools and services that make our clients’ lives easier and their businesses stronger and more profitable. Are we succeeding? In our most recent customer satisfaction survey, 100% of respondents said that they would recommend us to others, which we took as a big hint that we’re certainly doing something right.

But the past is past and for all the industry firsts, for all the reshaping of the market, you are still only ever as good as your last search, your last customer care call, your last IT innovation. So there’s no sitting on laurels,  no puffing of chests, just more of the ETSOS way, every day. We’ll let you know how we get on at the next satisfaction survey!

ETSOS quotation and referral system is helping us increase our revenue whilst cutting admin time, ultimately it is making us more profitable!   David Robinson – Partner, Cumbrian Properties

The client and experts view...

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Latest newsspeech Bubble

[NEWSFLASH] Agent Charged DOUBLE Over AML Registration Mistake

Property Industry Eye (PIE) has highlighted the case of an estate agent who has fallen foul of HMRC and been charged double.

On 4th April, with plenty of time to spare, Hayman-Joyce renewed their annual HMRC registration. They paid the fee and thought they’d ticked all the boxes.

(more…)

Compliance in a Box: The Natural Remedy for Your AML Headache

Estate agents around the country are realising that the new 5th AML Directive goes deep. There’s a lot of work involved in becoming compliant. And the penalties for non-compliance, either deliberately or through confusion, are severe. (more…)

AML Checks: Guide to Uploading the Passport.

The campaign against money laundering has seen the HMRC issue £2.5m of penalty notices since June 2017.

Making sure you’re compliant is vital.

When it comes to carrying out your checks, we supply AML reports as part of our Compliance in a Box service. (more…)

AML Fines for estate agents published

Estate agent anti-money laundering (AML) compliance is under scrutiny again following the publication of figures detailing the fines levied for AML non-compliance. (more…)

Price Increase Notifications – April 2019

We have received a number of notifications from our suppliers regarding their intention to increase prices from the new tax year at the start of April. As these are supplier increase we will unfortunately be passing the cost of the increase on to our customers. (more…)

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